Instructional Design & Training

Training people actually finish.

Anthony Trevino is a transformational training manager with 15+ years across corporate L&D, call center operations, and manufacturing, including 5 years designing courses in the Articulate 360 Suite.

15+
Years in training & development
05
Years building in Articulate 360
04
Industries: energy, auto, call center, BPO

Hear My Voice

Four ways I show up in a course.

A quick listen to the tone I bring to different types of narration, from compliance modules to brand storytelling.

01E-Learning

Clear, measured narration built for retention in Storyline and Rise 360 modules.

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02Corporate

Confident, professional delivery for policy rollouts, leadership messaging, and internal comms.

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03Storytelling

Warm, narrative-driven pacing for scenario-based learning and character-led simulations.

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04Commercial

Polished, upbeat read for promo videos, course trailers, and launch announcements.

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From the training floor to the LMS admin panel.

I've spent the last 15 years inside corporate training departments, first as a classroom trainer and training coordinator, then moving into full-time instructional design. My background spans energy utilities, automotive manufacturing, and large call center operations, which means I've designed training for audiences ranging from new call center advisors to plant floor employees working under IATF and OSHA oversight.

I hold a Certified T4 “Train the Trainer” credential and OSHA 30 certification. I'm looking for a company that treats employee training as a real driver of business results, not a checkbox.

What I Build

Instructional Design & Authoring

Storyline and Rise 360 for new hire onboarding, branching simulations, and microlearning, backed by Vyond for video and Microsoft Publisher for job aids.

Training Data & Reporting

SharePoint sites wired to Power Automate, Power BI dashboards for design progress, and weekly LMS reports that turn completion data into recommendations.

Training Program Development

New hire orientation design, remote/virtual training, GAP analysis, and Train-the-Trainer delivery under a Certified T4 credential.

Safety & Compliance

Audit-ready, always.

Alongside instructional design, I've worked the compliance side directly: supporting IATF and OSHA audits, running safety walks, and building the training that keeps a floor audit-ready year-round.

OSHA 30 Certified OSHA Audit & Compliance IATF Audit Support
  • Led monthly Safety Stand-Up meetings as Training Team liaison with corporate safety
  • Conducted safety walks with management and floor leadership to maintain OSHA standards
  • Created and submitted Safety Incident Reports following OSHA standards
  • Supported IATF audit efforts by building technical documentation for new processes in PLEX
  • Built and delivered OSHA-aligned training materials in Articulate 360 for floor employees

And a lot more behind the scenes.

New Hire Orientation Remote Learning Needs Analysis Strategic Planning C-Suite Communications Client Relations Trainer Coaching & Auditing Incentive & Gamification Programs Performance Improvement Plans Kaizen Methodologies

Portfolio

Articulate 360 course catalog.

A running catalog of Storyline, Rise 360, and Vyond builds. Screenshots and click-through demos are being added course by course.

Module 01

Renewable Energy Microlearning Series

Short-form lessons for contact center employees covering renewable energy programs, with a built-in simulation of real customer scenarios.

Preview coming soon
StorylineSimulation
Module 02

NICE Telecommunication System Training

An 11-branch interactive simulation walking new hires through the NICE telecom platform, with decision points mapped to real call scenarios.

Preview coming soon
StorylineBranching
Module 03

New Hire Onboarding Course

End-to-end onboarding built to reduce ramp time, combining process walkthroughs, knowledge checks, and role-based content paths.

Preview coming soon
Rise 360Onboarding
Module 04

Safety Stand-Up & OSHA Compliance Training

Compliance training built around OSHA standards and floor safety policy, paired with short Vyond videos on incident reporting.

Preview coming soon
Rise 360Vyond
Module 05

Trainer Coaching & Audit Toolkit

A course for trainers-of-trainers covering classroom audit criteria, feedback delivery, and coaching cadence for new part-time trainers.

Preview coming soon
StorylineTrain-the-Trainer
Module 06

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Experience

15 years, four industries.

2022Feb 2022 – Present

Instructional Designer / Trainer

DTE Energy
  • Design new hire and existing-employee training in Articulate 360 Storyline, Rise 360, and Microsoft Publisher
  • Build and maintain SharePoint sites with Power Automate to report to process and content owners weekly and monthly
  • Create GAP analyses on existing training and present recommendations to leadership
  • Produce inclusive training videos in Vyond and lead remediation training for new hires on performance improvement plans
2021Nov 2021 – Feb 2022

Contract New Hire Trainer

Synectics (supporting DTE Energy)
  • Hired to stand up DTE's new hire training virtually and establish the Synectics–DTE working relationship
  • Built a new training schedule fully mapping the training process for new employees
  • Supported new hires through their nesting period with a focus on tool and resource utilization
2020Oct 2020 – Nov 2021

Training Coordinator / Safety Coordinator

Challenge Manufacturing
  • Earned OSHA 30 certification to support active training and safety needs on the floor
  • Supported IATF audit efforts, built technical documentation, and created the audit data-sharing process in PLEX
  • Created safety incident reports with floor leadership, management, and corporate safety per OSHA standards
  • Audited new hire competency goals weekly and monthly to track speed-to-competency results
  • Built and updated training materials in Articulate 360 Storyline and Rise 360
2011Nov 2011 – Oct 2020

Trainer & Training Development Liaison

Kelly Services
  • Built a gamified rewards and incentive program that helped drop post-training turnover below 15%
  • Ran new employee training orientations in 3-week cohorts of 20–30 students
  • Audited fellow trainers and delivered 2–3 coaching sessions daily on delivery, instructional technique, and objectives
  • One of four people who stood up 5 new lines of business for a client call center, leading 30 advisors